ROBOTIC SUPPORT
INNOVATIVE KNOW-HOW
OF THE ASSISTEC PARENT COMPANY
The parent company’s extensive knowledge in electronic and mechanical support for machine tools, combined with ongoing technician training, has enabled the department to grow and expand its capabilities also in the field of Robotic Cell Support.
In addition to designing and manufacturing our Robofeed machines, at Assistec we aim to provide efficient and high-performance services to promptly address any issues related to our Robofeed machines and Robotic Cells with Fanuc robots.
BENEFITS OF OUR ROBOTIC SUPPORT SERVICE
Cost savings
Creation of custom support packages
Highly skilled and continuously trained technicians
Scheduled maintenance of robotic cell
components with Fanuc robots
Prompt on-site intervention upon receiving the call
Repair of spare parts within 3-5 working days
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Software and PLC logic support: planning,
programming and installation - Remote support via IXON router
- On-site support according to the cause of system downtime
- Mobile app accessible via web or smartphone to monitor machine data
- Scheduled maintenance to prevent downtime
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Electronic and Mechanical Support for
Fanuc Robots and Cobots - Electronic Repair Workshop
OUR ROBOTIC SUPPORT SERVICES
HOW WE INTERVENE
ON OUR ROBOFEED MACHINES
Preventive maintenance package
for robotic cells with FANUC robots
Customer encounters an issue
with the robotic cell
Our Service Office
receives the call
• collects all relevant information
• establishes a remote connection to the machine
Understanding the fault
and organising an on-site visit from one of our technicians
