Robotic assistance

KNOW-HOW AT THE SERVICE OF INNOVATION

Robotic assistance has always been an integral part of our expertise, a well-established service that guarantees specialised support for ROBO FEED systems and robotic islands with Fanuc robots.
Thanks to training at the parent company and know-how gained in the field, our technicians ensure timely interventions, reliable solutions and maximum operational continuity for every automation application.
In addition to designing and manufacturing our ROBO FEED systems, at Assistec we want to offer an efficient and high-performance service to promptly resolve any issues with our ROBO FEED systems and robotic cells with Fanuc robots.

The objective is clear: to minimise machine downtime, guarantee production continuity and ensure full compliance with the safety and connectivity standards required by Industry 4.0.

THE ADVANTAGES OF OUR ROBOTIC ASSISTANCE

Cost savings

Creation of tailor-made assistance packages

Specialised and continuously trained technicians

Scheduled maintenance of components of the robotic island with Fanuc robots

On-site intervention scheduled upon receipt of the call

Spare parts repairs in 3-5 working days

ROUTINE MAINTENANCE

Prevention, efficiency and system durability

Routine maintenance is essential to preserve the functionality of FANUC robots over time and prevent costly unexpected breakdowns. With our scheduled maintenance plans, we help companies avoid sudden production downtime, optimise robot performance and reduce emergency interventions.

The main routine maintenance tasks include:

EXTRAORDINARY MAINTENANCE

System restoration, retrofitting and software updates for FANUC robots

When a robotic cell presents anomalies, obsolescence or serious malfunctions, extraordinary technical maintenance is required. We intervene quickly and competently on systems with FANUC robots and complex integrated systems, even in the absence of support from the original supplier.
We specialise in retrofitting robotic cells, restoring non-functioning automated cells, software updates and reconstructing missing technical documentation.

The main extraordinary maintenance interventions:

REAL CASES:

Alumat (Bergamo) : complete retrofit of a robotic cell with obsolete software, lack of documentation and compromised safety. We designed new software, updated the electrical hardware and integrated the cell into Industry 4.0 processes.

CMO (Massa Carrara): functional restoration of a non-operational robotic cell, with overhaul of the Schunk gripper and adaptation of the automatic warehouse. The system is back in operation without the need to invest in a new cell.

In all projects, we aim for operational continuity, minimising downtime and allowing customers to recover the value of their existing investments.

CROSS-FUNCTIONAL TECHNICAL SERVICES

Specialist support for FANUC robots and cobots

The following services are available for both routine and non-routine maintenance:

1.

Software Support

Development, updating and installation of customised automation logic.

2.

Remote Assistance

Immediate diagnosis, remote technical support and real-time monitoring of robotic cells.

3.

Rapid On-Site Assistance

On-site technical intervention based on the severity of the downtime and the type of fault encountered.

4.

Web/Mobile App for Plant Monitoring

Dashboard for monitoring productivity, alarms, cycles and machine status, even from a smartphone.

5.

Mechanical and Electronic Assistance on FANUC Robots

Direct experience with anthropomorphic robots and cobots.

6.

Electronic Repair Laboratory

Repair of boards, I/O modules, drives, power supplies and obsolete components.

WHY CHOOSE OUR FANUC ROBOT AND COBOT SUPPORT?

  • Over 25 years of experience in CNC and automation technical support
  • Specialist expertise in FANUC and customised robotic cells
  • Ability to work on undocumented systems or those manufactured by third parties
  • Integrated approach: software, mechanics, electronics, remote control
  • Results-oriented: reduction of machine downtime, immediate return to production

DO YOU HAVE A FANUC ROBOT OR ROBOTIC CELL THAT NEEDS TO BE RESTORED OR OVERHAULED?

Contact us for a free technical consultation and find out how we can transform your robotic cell into a modern, reliable and connected resource