ROBOTIC SUPPORT
INNOVATIVE KNOW-HOW
OF THE ASSISTEC PARENT COMPANY
The parent company’s extensive knowledge in electronic and mechanical support for machine tools, combined with ongoing technician training, has enabled the department to grow and expand its capabilities also in the field of Robotic Cell Support.
In addition to designing and manufacturing our Robofeed machines, at Assistec we aim to provide efficient and high-performance services to promptly address any issues related to our Robofeed machines and Robotic Cells with Fanuc robots.
BENEFITS OF OUR ROBOTIC SUPPORT SERVICE
Cost savings
Creation of custom support packages
Highly skilled and continuously trained technicians
Scheduled maintenance of robotic cell
components with Fanuc robots
Prompt on-site intervention upon receiving the call
Repair of spare parts within 3-5 working days
-
Software and PLC logic support: planning,
programming and installation - Remote support via IXON router
- On-site support according to the cause of system downtime
- Mobile app accessible via web or smartphone to monitor machine data
- Scheduled maintenance to prevent downtime
-
Electronic and Mechanical Support for
Fanuc Robots and Cobots - Electronic Repair Workshop
OUR ROBOTIC SUPPORT SERVICES
HOW WE INTERVENE
ON OUR ROBOFEED MACHINES
Preventive maintenance package
for robotic cells with FANUC robots
Customer encounters an issue
with the robotic cell
Our Service Office
receives the call
• collects all relevant information
• establishes a remote connection to the machine
Understanding the fault
and organising an on-site visit from one of our technicians
Resolution and restoration of the system
CASE HISTORY
Robotised Island Restoration with FANUC Robots
robotic assisteance
SECTOR:
Metalworking
Location:
Massa Carrara, Italy
CUSTOMER
CMO, a leading company in the field of hydraulic equipment, known for its reliability among the world's most prestigious car repairers and original equipment manufacturers.
REQUIREMENT
A robot cell installed by a third-party integrator that was not working and did not meet CMO's production requirements.
OBJECTIVES
- Restore the robotic cell to optimise production.
CMO, one of the leading companies in the field of hydraulic equipment, decided to integrate a robot cell into its machine park to increase market competitiveness and improve production efficiency. However, the island installed by a third-party integrator was not working properly, presenting significant malfunctions.
The cell, which was installed three years ago, has never been able to function in unmanned mode.
It consists of the following elements:
- a robot on a pedestal
- a CNC machine tool;
- rack magazine installed on a rotary table for loading blanks in masked time
- Retraining station for correct workpiece pick-up
- Workpiece washing station: workpiece washing after machining to remove impurities left over from machining.
After a discussion with the customer, it was decided to take action on the problems highlighted without redesigning the island due to the costly investment.
Identified challenges:
During the first meeting with the customer, our technical team conducted an in-depth analysis and identified two main obstacles to the operation of the island:
- Robot gripper: unsuitable set-up for the working environment
- Parts Warehouse
Solutions Proposed and Implemented
Robot gripper
The Schunk gripper set-up installed on the robot wrist was not suitable for the working environment, as the wiring of the sensors on board the gripper did not have sufficient IP insulation. The Schunk gripper installed on the robot was not working properly, not sending open/closed gripper feedback signals, stopping the robot cycle.
Solution
Perform a new gripper set-up in-house, using material suitable for the working environment.
Existing situation
Overhauled gripper
Overhauled gripper
Parts Warehouse
Parts Warehouse
Issue: the magazine not suitable for all workpiece geometries in the plant. The robot was colliding when taking and unloading parts from the magazine. In addition, there were problems with the positioning of the aluminium blocks, causing errors in the machining dimensions.
Solution
We are extremely satisfied with the work done by RoboFeed on the restoration of our robot island. Their ability to quickly analyse the problems and propose effective solutions demonstrated a very high level of technical expertise. Thanks to their intervention, we were able to resolve malfunctions without the need to redesign the entire island, thereby optimising our production. The Robo Feed team showed great professionalism and precision, significantly improving the efficiency of our production process. We highly recommend Robo Feed for their reliability and expertise in the industry.
M.M. - Responsabile Produzione
Final Result
Thanks to the implemented solutions, the robot cell is now working properly again, allowing CMO to make full use of its investment without having to rebuild the entire cell. Our intervention enabled the customer to improve production efficiency by solving the technical problems that were preventing the robot cell from working properly.
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M.G. - CEO